FAQ’s






FREQUENTLY ASKED QUESTIONS

Does this course satisfy the 18 Hour Prelicensure Course requirement for CAMs in Florida?

  • Absolutely!  ONLINE CAM COURSE IS 100% Certified by the State of Florida to satisfy the Prelicensure requirement for CAMs.

Can anyone take the course online?

  • Yes!   Since 2010  Florida Statute 455.2122 permits anyone to take the 18-Hour Prelicensure Course online or by correspodence.

I purchased the Premium Package 18 Hour Prelicensure Course but did not receive my free access to the Prelicensure Practice Questions Course?

  • The voucher code for free access to the exam prep course was included in your welcome email from ONLINE CAM COURSE, info@onlinecamcourse.com, when you signed up for the 18 Hour Prelicensure Course.
  • If you did not receive the welcome email from ONLINE CAM COURSE check your spam folder or contact us to receive your voucher code.

When will I receive my Certificate of Completion?

  • Your certificate of completion will be received via email within 24 hours of completing the course.

How come my course page doesn’t say I’ve completed 100% of the course?

  • Make sure you completed all of the lessons by clicking the “Mark Complete” button in each lesson page.  
  • Also, you must pass all of the quizzes and final exam with a score of 75% or higher.

My computer is freezing up while doing practice questions.   What should I do?

If you are  having trouble logging on to the course or you’re constantly getting knocked off and having to log back in, it is most likely due to a low resource issue on your PC or Tablet (meaning: low on processing speed, hard disk storage, or memory).  To resolve the issue:

  1. Power down your device completely and then power back up. If this does not resolve the issue, proceed to step 2.
  2. If the issue still remains the cause could be due to your (ISP) Internet service provider. Powering off your router and/or modem, if applicable, for about 30 seconds and then powering back on should resolve the issue.  Wait at least 5 minutes after you’ve turned everything back on to ensure you are back online.
  3. The issue could possibly be due to the browser you are using. Please try using Chrome, Internet Explorer, Mozilla Firefox, Or Safari.
  4. If you’re still having issues please send an email to support@onlinecamcourse.com with as much detail as possible and we will get back to you ASAP.